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Department of Pharmacy, Barkatullah University

I Sessional Examination Dec-2025

Subject- Communication Skills

Sub Code- BP105T

(Maximum Marks- 30, Time- 1 hour)

Section A

Multiple Choice Questions 10x1=10

1.

Communication is best defined as:

a) Sending information

b) Receiving information

c) Exchanging ideas and meaning

d) Giving instructions

2.

Which element of communication confirms that the message has been correctly understood?

a) Sender

b) Channel

c) Feedback

d) Encoding

3.

The process of converting ideas into words or symbols is called:

a) Decoding

b) Encoding

c) Noise

d) Feedback

4.

Which of the following is a physical barrier to communication?

a) Emotional stress

b) Technical jargon

c) Noise

d) Cultural difference

5.

Use of complex or technical words creates which type of barrier?

a) Physical barrier

b) Psychological barrier

c) Semantic barrier

d) Cultural barrier

6.

Which perspective of communication focuses on individual perception and attitude?

a) Sociological

b) Psychological

c) Cultural

d) Technical

7.

Verbal communication mainly uses:

a) Gestures

b) Facial expressions

c) Spoken or written words

d) Posture

8.

An assertive communication style involves:

a) Avoiding disagreement

b) Dominating others

c) Expressing views clearly while respecting others

d) Indirect expression of feelings

9.

Passive communicators generally:

a) Express opinions confidently

b) Dominate conversations

c) Avoid expressing their feelings

d) Communicate aggressively

10.

Active listening helps communication by:

a) Reducing interaction

b) Preventing feedback

c) Improving understanding

d) Ignoring non-verbal cues

Section B

Short Answer Type Questions. (Attempt any two) 5x2=10

1.

Describe verbal and non-verbal communication?

2.

Explain the communication process and describe all its parts.

3.

Explain perspectives in communication.

4.

Describe the four major communication styles.

Section C

Long Answer Type Questions. (Attempt any one) 10x1=10

1.

Explain the communication process and describe all its elements/forms/aspects in detail.

Or

Discuss different barriers to communication with suitable examples.

2.

Discuss different barriers to communication with suitable examples.